Community Reviews
At Providence, we're dedicated to providing you quality, personalized health care. We are constantly striving to optimize your experience.
As part of ensuring you have a positive experience with Providence, our online provider directory includes ratings and patient comments for select providers. More about our survey.
4.7
183 Ratings | 76 Comments
Melissa A. McKenzie, DO
4.9
5 4.94 0
08-23-2024
This is the third survey I've completed about this visit. Dr. McKenzie is a compassionate, knowledgeable physician. I trust her implicitly.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-21-2024
All aspects were covered
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
08-18-2024
As I answered in a recent survey about this same visit, I trust Dr. McKenzie and respect her knowledge and bedside manner.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-16-2024
Originally scheduled for an October appointment, I was offered an early opening In August to discuss my chronic postoperative pain issue. Dr. McKenzie was able to identify/diagnosis a nerve issue that should help with a treatment plan when I can access Pain Management. I was given another referral to local pain management. Due to pain, I have not been able to travel out of area to seek care, I appreciate Dr. McKenzie's time and assistance with diagnosis. The Neurology staff was outstanding, I am very grateful for the quality care I received.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-14-2024
Dr McKenzie has taken good care of me regarding MS for many years now. She always treats me well.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-14-2024
Dr McKenzie is my epitome of the ideal/perfect physician. Need I say more?!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-12-2024
Excellent.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-12-2024
. .Dr. Melissa McKenzie is an excellent neurologist. I am grateful for all that she has done to help me to live with Parkinson's disease. She is an extraordinarily good listener.She learns from her contact with patients and uses her interactions effectively when offering insights, prescribing medications, and suggesting dosages. I have complete confidence In her knowledge and her ability to help me to live well with the challenges of Parkinson's. I have complete confidence In her and I hope that she will continue to be my neurologist.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
08-10-2024
Dr. McKenzie is a knowledgeable and compassionate provider. She "gets" me and spends time answering my questions.
Providence Patient
Melissa A. McKenzie, DO
4.4
5 4.43 0
08-09-2024
Dr. Mckenzie is awesome. She is a great doctor, well informed, really good at explaining my condition.All the doctors I have seen at Providence don't seem to have enough time to explain things.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-08-2024
Dr. McKenzie is excellent and I totally appreciate the care she provides me.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-05-2024
I love Dr McKenzie. She is smart, kind & helpful
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
08-05-2024
I have been dealing with a chronic pain issue. It was recommended to see neurologist. Originally Neurology appointment was to be in October 2024, fortunately I was offered an earlier appointment and given a diagnosis to help with Pain Management treatment. I have not been able to get into Pain Management. Another referral will be sent. I have a better understanding of my condition and treatment needs following neurology appointment. Very Grateful for Dr. McKenzie's time.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
07-29-2024
Dr. McKenzie is an excellent Neurologist and I feel quite safe in her care. Because of a serious injury in a car accident when I was 18, and at my current age 80 there are definitely issues I have. I have been in her care for over 16 years and value it and her greatly.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
07-22-2024
Messages in My Chart are read and responded to.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
07-15-2024
I have a great deal of respect for Dr. Melissa McKenzie. She correctly Diagnosed me with [ID] Syndrome. I had no idea what was wrong with myself after [ID] Strokes. I have been treated with Blood thinners, and I am very thankful for her.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
07-09-2024
Excellent provider
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
07-06-2024
I felt like she genuinely cared about me, and my daughter that came with me. She answered our questions and concerns. I feel grateful to have her as my physician.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
07-06-2024
Melissa McKenzie is awesome! Thorough, kind, a treasure!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
07-06-2024
Thorough and knowledgeable with exceptional follow-up
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
07-03-2024
I'm extremely happy to have Dr. McKenzie as my neurologist!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
06-20-2024
Excellent on all aspects of attention and care.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
06-20-2024
They have been very kind.!!
Providence Patient
Melissa A. McKenzie, DO
4.7
5 4.71 0
06-12-2024
No comment..all good..
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.89 0
06-08-2024
Their care is genuine -- I believe because they are very good people and they like what they are doing.Not to mention they put up with me.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
06-07-2024
The dr was not only super smart & thorough but she was also caring & a good listener. I am totally happy with her care!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
05-27-2024
She is kind, always listens and provides answers. I always leave feeling good about my condition and that I am in good hands
Providence Patient
Melissa A. McKenzie, DO
4
5 4.03 0
05-26-2024
The visits are good .
Providence Patient
Melissa A. McKenzie, DO
2.5
5 2.53 0
05-20-2024
The provider is excellent . There are not enough providers. More compassion is needed and not dismissing what the patient is experiencing is important. Waiting so long to get care is creating illness. My PCP is also amazing but her MA makes her job harder. Drs need better support.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
05-19-2024
I found Dr. McKenzie very knowledgeable and easy to talk to and learn from. I am so happy that she is my doctor.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
05-12-2024
Very thoughtful and detailed Doctor. Fully explained results from previous tests and plans for future medical appointments and testing to establish baseline medical conditions
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
05-11-2024
My experience with this doctor has always been great.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
05-10-2024
Dr. McKenzie listens to me, understandd my health issues and provides appropriate treatments and information.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
05-08-2024
Being seeing Dr. McKenzie for many years. She has helped me toMaintain an active life in spite of epilepsy.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
04-20-2024
I am very pleased with Melissa McKenzie's help. She couldn't be better!
Providence Patient
Melissa A. McKenzie, DO
4.7
5 4.71 0
04-09-2024
Everyone was really professional and handled all requests promptly.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.87 0
03-31-2024
We understand more and get along fine
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
03-31-2024
Dr McKenzie cares for me and has been my neurologist for many years. I have high confidence in her abilities.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
03-20-2024
Dr.McKenzie is wonderful and caring and her staff is amazing.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
03-18-2024
Away always treated me well
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
03-10-2024
Dr McKenzie has been consistently understanding and supportive. I appreciate her kindness, patience, and expertise.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
02-26-2024
Very thorough and helpful
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
02-13-2024
Dr. McKenzie listened to all the problems I am having with medications not lasting to thenext dose. She changed my prescriptions to help with my problems. Very informative.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
02-13-2024
Dr McKinsley was and is always understanding, knowledgeable and compassionate.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
02-05-2024
Each person treated me with respect and cheerful kindness. Thank you all!!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
02-05-2024
I am extremely grateful to my care providers. They are the best.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
02-04-2024
Very thorough medical evaluation by Dr. McKenzie explaining current state of my health based on recent medical testing and submitting plans for additional blood and urine testing along with Cervical MRI for assisting with fully identify medical issues going on with me. Front office staff was extremely helpful in post visit paperwork explanation. Have already recommended Dr McKenzie to other friends with Neurological issues.
Providence Patient
Melissa A. McKenzie, DO
1.6
5 1.57 0
02-02-2024
Provider had made a decision on my health before meeting me
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
01-30-2024
Dr. McKenzie is an excellent neurologist, who I trust to provide the best care of my neurological needs.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-27-2024
Smart, capable,. and observant
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-24-2024
Thank you for having competent & caring professionals at Providence.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-23-2024
Only "Pros" no "cons"
Providence Patient
Melissa A. McKenzie, DO
1.7
5 1.73 0
01-20-2024
They scheduled me for an appointment in March. I had to call back several times to find a closer appointment. I finally got told there was a cancellation for January [Date] so I was able to come in earlier than expected. That was the only good part otherwise they were making me wait several months before I could come and talk to the doctor and there was nothing to talk to the doctor about the doctor didn't tell me anything About my health she just gave me a bunch of more prescription refills
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-17-2024
The doctor made me feel very comfortable from the very start. She Is very personable, easy to talk to and listens to what I'm worried about. She's amazing! The whole staff Is SO nice! I feel very comfortable In the waiting room and In the exam room, and I have extreme anxiety Issues. The fishtank Is very calming.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-13-2024
Very friendly atmosphere
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-09-2024
Staff and provider provided timely and complete care
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
01-02-2024
Dr. MCKENZIE WAS VERY ATTENTIVE TO MY DAUGHTER AND HER NEEDS. THANKYOU
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
01-01-2024
I really miss Dr. Holder and wish she would come back but Dr. McKenzie has been wonderful. I highly recommend her
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
12-10-2023
A treat to see a provider who takes the time to listen and explain. Usual PCP just quickly gets us in and out without discussions.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
12-10-2023
I have had nothing but great experiences with Dr. McKenzie and her staff.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
12-09-2023
Excellent and supportive care in every way was provided, and I am very grateful.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
12-06-2023
She took time with me and spoke with my family member I asked her too.
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
11-05-2023
Everything was just great
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
11-03-2023
Dr McKenzie has been a wonderful care provider throughout my care with her.
Providence Patient
Melissa A. McKenzie, DO
1.2
5 1.23 0
11-03-2023
Does not ask many questions and does not listen well. In office treatments are done too quickly in my opinion and not carefully. She seems to be unaware or not concerned with the patient's comfort (too rushed and as a result I noticed that the treatments I received here are not as effective as I have received elsewhere). We really rely on our providers in this area because we do not have many. It would make such a difference to our community if your organization would support your providers with whatever training, staffing, or tools they need to provide quality healthcare to the people who live here. They deserve it.
Providence Patient
Melissa A. McKenzie, DO
2.8
5 2.83 0
10-31-2023
Too many time constraints on Dr. McKenzie which doesn't allow for complete focused care. While Dr. McKenzie is medically proficient, Providence's treatment of Alzheimers patients is abysmal at best. Shame on you.
Providence Patient
Melissa A. McKenzie, DO
4.9
5 4.94 0
10-30-2023
Dr. McKenzie is a very knowledgeable and caring neurologist, who are understands my conditions.
Providence Patient
Melissa A. McKenzie, DO
4.7
5 4.71 0
10-30-2023
Dr Mckenzie was very professional & proficient. Her staff was as well. Was seen in a timely manner. Everyone was easy & nice to interact with.
Providence Patient
Melissa A. McKenzie, DO
4.4
5 4.43 0
10-24-2023
My husband was with me which was really helpful
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
10-18-2023
Dr. McKenzie and her staff are wonderful!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
10-08-2023
She is an excellent provider of nurerlogical health. We are so fortunate to have her in Humboldt County. I hope she doesen't retire soon. Please treat her well!!!
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
10-08-2023
Is great office
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
10-05-2023
She listens well and helps with supportive information, appropriate to our questions.
Providence Patient
Melissa A. McKenzie, DO
1.9
5 1.91 0
09-26-2023
Kind provider. Needs broader lense to incorporate long COVID into consideration when listening to patients and when deciding treatment options
Providence Patient
Melissa A. McKenzie, DO
5
5 5 0
09-22-2023
She ALWAYS listens and answers all my concerns and needs with very clear advice, treatment and explanation.
Providence Patient